Thank you for shopping at 5858.site. We are committed to providing you with a satisfactory shopping experience. If you are not satisfied with the product you purchased, you can apply for a refund according to the refund terms below.

  1. Refund Policy
    We provide a 30-day refund guarantee. If you are not satisfied with the product within 30 days after receiving it, you can apply for a refund. Please note that the following situations are not eligible for the refund policy:

The product has been used or damaged.

Refund application after 30 days.

  1. Return process
    To apply for a refund, please follow the steps below:

Contact customer service: Send an email to 18923125293@163.com or call 18923125293 to explain your refund request and provide the order number and relevant product information.

Waiting for confirmation: Our customer service team will contact you within 1-3 working days after receiving the application and provide a return authorization and return address.

Returning Items: Please return the unused, undamaged item in its original packaging and all included accessories as instructed. Make sure to choose a trackable shipping method so that we can confirm the returned item.

  1. Refund Processing
    Once we receive your returned item and confirm that it is eligible for a refund, we will process the refund within 3-5 business days. The refund will be refunded to your original payment method, and the specific arrival time may vary depending on the bank or payment institution.
  2. Shipping Costs
    Unless the item is defective, all return shipping costs are borne by the customer. If the item you received is incorrect or has quality issues, we will cover the return shipping costs.
  3. Contact Us
    If you have any questions about our refund policy or need further assistance, please feel free to contact us.

Phone: 18923125293
Email: 18923125293@163.com
Thank you for choosing 5858.site. We look forward to providing you with quality service!